We're always happy to hear from you again.
Some companies may consider in-depth service to be nothing but a cost factor. We like to think of it as a welcome chance to reconnect and hopefully build a long-lasting and mutually beneficial relationship.
Real service is a good relationship.
It starts a time long before the purchase and doesn't stop after delivery - not for a very long time. This is what real service is all about. To help you get your project off the ground we offer project consultancy, system design, and product experience service that includes system training, and product installation and commissioning.
Once your installation is up and running hundreds of experienced service engineers are on-call 24/7 in service stations worldwide. To keep downtimes to a minimum we established regional spare part warehouses fully stocked with original parts for fast delivery.
Needless to say that we will train you in all aspects of operation, maintenance and project management required for your installation. As we said, we'll keep in touch.